Understanding customers' service needs and expectations is the basis on which the authors build practical performance selling methods, supplier strategies, characteristics of a results organisation and the step-by-step selling process that guides the results seller through the process to a win-win results contract and its implementation.
Produktfakta
ISBN: 9789521416491
Utgivningsdatum: 2018-03-29
Språk: Engelska
Författare: Timo Roune, John Bristow, Harri Terho
Förlag: Alma Insights
Längd: 250 sidor